Shipping & Returns

Shipping

We ship to all EU countries and the United Kingdom. Orders are typically processed within 1–3 business days.

You will receive a tracking number by email once your order has been dispatched.

We accept returns within 30 days of delivery. Items must be unused and in their original packaging.

To start a return, email us at support@alpinmountain.com with your order number and reason for return.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Refunds are processed within 5–7 business days after we receive your returned item. You will be refunded to your original payment method.